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This guide explains how patients can manage their prescription treatment through their secure account dashboard. From medication instructions and provider messaging to prescription fulfillment and delivery updates, the dashboard helps patients stay informed throughout their Telehealth care journey. Treatment decisions and dosing schedules are determined by licensed healthcare providers following an online medical evaluation.
It’s SubMagma (consistency—thicker than a liquid, lighter than a gel), so shake well each time to mix evenly. Bedtime works best. You’ll avoid food or drink interruptions and ease into rest while your medication gets to work.
A clean mouth is key. Brush and floss your teeth at least two hours after eating. under the tongue. not on top. Use the dropper to place your indicated dose beneath your tongue, right where it absorbs best (gums and soft tissue). For the best absorption, proceed with a warm water rinse for 15-30 seconds before administration of medicine, while focusing on swishing under the tongue.
Keep it there without swallowing for at least 5 full minutes. Take your time, this step matters. Swallow What’s Left. It’s normal to have extra saliva. Just swallow when time’s up.
Important Reminders: Never double your dose. Dose in the evening. Symptoms may shift slowly, keep showing up. If you can still taste it in the morning… you did it right.
From Approval to Delivery, Here’s What Happens Next.
We’ll match you with a licensed healthcare provider based on your state (some states will require uploading your ID), choose the medication your interested in.
Your payment will be held while a licensed GetReliefMD clinician reviews your assessment. If approved, your medication and dosage will be prescribed based on your needs.
Following prescription approval, you may be required to submit a valid ID and complete any additional clinician-requested items. Payment will be processed once all requirements are fulfilled.
Once approved, your prescription is filled by our licensed partner pharmacy and shipped directly to your door.
You’ll be paired with a lifestyle coach to guide you on your journey, free of charge. They are there for questions, motivational lift and tips to help you along your journey.
Stay supported and on track with your daily dose, coaching tips, and hydration goals.
Account and Subscription FAQs
You may have a vacation coming up, or you’re getting a little low on medication, and you need to adjust your renewal date. We are happy to do this for you!
You can reach out to our Patient Specialist, Tawni. She is the one who will handle this adjustment. You can either call 888-534-5687 and leave a message with our receptionist about your adjustment needs. Or you can email Tawni directly at info@getreliefrx.com.
If you plan to be out of the country or need to hold off on medications due to medical reasons, we can put your account on hold or postpone your renewal to a date of your choice. Holds are really used for emergencies, but we understand that priorities may require you to hold off for a month or two.
You can reach out to our Patient Specialist, Tawni. She is the one who will handle this adjustment. You can either call 888-534-5687 and leave a message with our receptionist about your adjustment needs. Or you can email Tawni directly at info@getreliefrx.com.
We are sorry to see you go, but we understand. There are two ways to cancel your account.
Tell us what you’re looking to improve.
We’ll guide you through a quick assessment and connect you with clinician-reviewed care options.
Weight Care
Support for appetite, weight, and consistency
Sexual Health
Support for ED and performance
Hormone
Balance, energy, and metabolic support
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