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- Instructions -

- Ordering -

- Account -

- Cancelations -

Treatment Made Simple

This guide explains how patients can manage their prescription treatment through their secure account dashboard. From medication instructions and provider messaging to prescription fulfillment and delivery updates, the dashboard helps patients stay informed throughout their Telehealth care journey. Treatment decisions and dosing schedules are determined by licensed healthcare providers following an online medical evaluation.

How to Take Your Sublingual Medication

STEP 01

Shake Before You Take

It’s SubMagma (consistency—thicker than a liquid, lighter than a gel), so shake well each time to mix evenly. Bedtime works best. You’ll avoid food or drink interruptions and ease into rest while your medication gets to work.

STEP 02

Wait, Brush and Floss

A clean mouth is key. Brush and floss your teeth at least two hours after eating. under the tongue. not on top. Use the dropper to place your indicated dose beneath your tongue, right where it absorbs best (gums and soft tissue). For the best absorption, proceed with a warm water rinse for 15-30 seconds before administration of medicine, while focusing on swishing under the tongue.

STEP 03

Let It Sit (Min. of 5 Min)

Keep it there without swallowing for at least 5 full minutes. Take your time, this step matters. Swallow What’s Left.
It’s normal to have extra saliva. Just swallow when time’s up.

Important Reminders: Never double your dose. Dose in the evening. Symptoms may shift slowly, keep showing up. If you can still taste it in the morning… you did it right.

How Ordering & Delivery Works

From Approval to Delivery, Here’s What Happens Next.

STEP 01

Complete An Online Health Intake

We’ll match you with a licensed healthcare provider based on your state (some states will require uploading your ID), choose the medication your interested in.

STEP 02

Submit Payment

Your payment will be held while a licensed GetReliefMD clinician reviews your assessment. If approved, your medication and dosage will be prescribed based on your needs.

STEP 03

When Approved

Following prescription approval, you may be required to submit a valid ID and complete any additional clinician-requested items. Payment will be processed once all requirements are fulfilled.

STEP 04

Receive Your Medication

Once approved, your prescription is filled by our licensed partner pharmacy and shipped directly to your door.

STEP 05

Meet Your Support Team

You’ll be paired with a lifestyle coach to guide you on your journey, free of charge. They are there for questions, motivational lift and tips to help you along your journey.

STEP 06

Track Your Progress

Stay supported and on track with your daily dose, coaching tips, and hydration goals.

Manage Your Treatment From Your Dashboard

Account and Subscription FAQs

Whats in your account dashboard?
  • Messages: Where you and your healthcare provider can communicate
  • Driver’s License: Manage your ID for state verification
  • Orders: View what’s been placed and shipped
  • Subscriptions: See what you’re on and make changes/cancel
  • Addresses & Payment Methods: Update at any time
  • Account Details: Edit contact info or reset your password

You may have a vacation coming up, or you’re getting a little low on medication, and you need to adjust your renewal date. We are happy to do this for you!

You can reach out to our Patient Specialist, Tawni. She is the one who will handle this adjustment. You can either call 888-534-5687 and leave a message with our receptionist about your adjustment needs. Or you can email Tawni directly at info@getreliefrx.com.

If you plan to be out of the country or need to hold off on medications due to medical reasons, we can put your account on hold or postpone your renewal to a date of your choice. Holds are really used for emergencies, but we understand that priorities may require you to hold off for a month or two.


You can reach out to our Patient Specialist, Tawni. She is the one who will handle this adjustment. You can either call 888-534-5687 and leave a message with our receptionist about your adjustment needs. Or you can email Tawni directly at info@getreliefrx.com.

We are sorry to see you go, but we understand. There are two ways to cancel your account.

  • In your GetReliefRX Dashboard there is a “Cancel” button in the “My Subscriptions” tab
  • You can reach out to our Patient Specialist, Tawni. She is the one who will handle cancellation on our end. You can either call 888-534-5687 and leave a message with our receptionist about your cancellation needs. Or you can email Tawni directly at info@getreliefrx.com.

Sustainable wellness starts with informed decisions.

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We’ll guide you through a quick assessment and connect you with clinician-reviewed care options.

Support for appetite, weight, and consistency

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